Privacy Policy
This Privacy Policy explains how FINVORA, trading as Finvora Capital, Finvora Funded, and/or its affiliated entities (“Finvora”, “we”, “us”, or “our”) collects, uses, stores, protects, and discloses personal information.
This Privacy Policy applies to information collected through:
- Finvora websites;
- Finvora Funded websites;
- subdomains;
- mobile applications;
- customer dashboards;
- trading platforms;
- registration forms;
- payment pages;
- support systems;
- affiliate systems;
- communications;
- promotional campaigns;
- cookies and similar technologies; and
- other Finvora services.
By using our services, you acknowledge that you have read this Privacy Policy.
1. WHO WE ARE
The data controller responsible for your personal information is:
Legal Entity: FINVORA Trading Name: Finvora Capital / Finvora Funded Registered Address: [ADDRESS] Email: [PRIVACY EMAIL] Website: [WEBSITE]
Where different Finvora entities process information independently, the applicable entity may act as the relevant data controller.
2. INFORMATION WE COLLECT
We may collect the following categories of information.
2.1 Identity Information
This may include:
- full name;
- date of birth;
- nationality;
- country of residence;
- government-issued identification information;
- identity verification information;
- photographs where required for verification;
- verification results; and
- other information required for KYC or compliance purposes.
2.2 Contact Information
We may collect:
- email address;
- telephone number;
- residential address;
- mailing address;
- communication preferences;
- social-media identifiers where voluntarily provided; and
- other contact details.
2.3 Account Information
We may collect:
- username;
- account ID;
- password hash;
- authentication information;
- account status;
- product purchases;
- subscription information;
- account settings;
- referral information;
- affiliate information; and
- account activity.
We do not intentionally store plaintext passwords.
2.4 Payment Information
Payments may be processed by third-party payment providers.
Depending on the payment method, we may receive:
- transaction ID;
- payment status;
- amount;
- currency;
- billing information;
- payment method type;
- partial payment details;
- fraud-screening results; and
- transaction history.
Where possible, payment-card information is processed directly by authorized payment processors rather than stored by Finvora.
2.5 Trading Information
Where applicable, we may collect:
- account balance;
- equity;
- trading history;
- orders;
- positions;
- instruments;
- entry and exit prices;
- timestamps;
- profit and loss;
- drawdown;
- risk metrics;
- trading frequency;
- position sizes;
- trading strategies;
- platform identifiers;
- account performance; and
- rule-compliance information.
3. TECHNICAL INFORMATION
When you access our services, we may automatically collect:
- IP address;
- browser type;
- operating system;
- device type;
- device identifiers;
- language;
- time zone;
- referring website;
- pages viewed;
- session information;
- approximate location derived from IP;
- error logs;
- security events;
- login attempts;
- API activity; and
- other technical information.
4. COOKIES
We may use cookies and similar technologies for:
- authentication;
- security;
- session management;
- preferences;
- analytics;
- performance;
- fraud prevention;
- affiliate attribution; and
- marketing, where permitted.
Cookies may be:
- strictly necessary;
- functional;
- analytical; or
- marketing-related.
Where required by applicable law, we will provide appropriate cookie controls.
You may configure your browser to reject certain cookies, although doing so may affect functionality.
5. HOW WE USE PERSONAL INFORMATION
We may use information to:
- create and manage accounts;
- provide products and services;
- process payments;
- administer trading programs;
- evaluate account performance;
- enforce trading rules;
- prevent fraud;
- conduct KYC;
- conduct AML screening;
- comply with legal obligations;
- respond to customer support requests;
- communicate with you;
- provide security alerts;
- improve our products;
- analyze website usage;
- personalize certain experiences;
- administer affiliate programs;
- process refunds;
- process payouts;
- investigate suspicious activity;
- maintain audit records;
- resolve disputes;
- protect our rights;
- maintain platform security;
- conduct internal analytics;
- send marketing communications where permitted; and
- perform other purposes disclosed at the time information is collected.
6. LEGAL BASES FOR PROCESSING
Where applicable data-protection law requires a lawful basis, we may rely on:
- performance of a contract;
- compliance with legal obligations;
- legitimate interests;
- consent;
- protection of vital interests; or
- another lawful basis recognized by applicable law.
Where we rely on consent, you may withdraw consent where legally applicable.
Withdrawal of consent does not necessarily affect processing lawfully conducted before withdrawal.
7. LEGITIMATE INTERESTS
Where permitted, our legitimate interests may include:
- preventing fraud;
- protecting our systems;
- improving services;
- maintaining platform security;
- enforcing contractual rules;
- analyzing product performance;
- maintaining business records;
- preventing abuse;
- conducting internal administration; and
- protecting customers and the Company.
We will seek to balance these interests against applicable privacy rights.
8. KYC AND COMPLIANCE
We may process personal information for:
- identity verification;
- fraud prevention;
- sanctions screening;
- AML screening;
- account verification;
- payment verification;
- regulatory compliance;
- risk management; and
- investigation of suspicious activity.
Where required, we may use specialized third-party verification providers.
9. HOW WE SHARE INFORMATION
We may disclose information to:
- payment processors;
- identity-verification providers;
- KYC/AML providers;
- trading-platform providers;
- hosting providers;
- cloud-service providers;
- cybersecurity providers;
- analytics providers;
- customer-support providers;
- email providers;
- professional advisers;
- auditors;
- insurers;
- regulators;
- law-enforcement authorities;
- courts;
- government agencies;
- affiliated companies;
- professional service providers; and
- other service providers necessary to operate our business.
We do not sell personal information merely because it is collected through our website.
10. BUSINESS TRANSFERS
If Finvora is involved in:
- merger;
- acquisition;
- restructuring;
- financing;
- sale of assets;
- corporate reorganization; or
- similar transaction,
personal information may be transferred as part of the transaction, subject to applicable law.
11. INTERNATIONAL DATA TRANSFERS
Some service providers may process information outside your country.
Where personal information is transferred internationally, we will seek to use legally appropriate safeguards required by applicable data-protection laws.
12. DATA SECURITY
We use reasonable technical and organizational measures designed to protect personal information.
These may include:
- encryption;
- access controls;
- authentication;
- role-based permissions;
- logging;
- monitoring;
- secure hosting;
- backups;
- vulnerability management;
- employee access controls;
- security testing; and
- incident-response procedures.
No system can be guaranteed completely secure.
13. DATA RETENTION
We retain personal information only for as long as reasonably necessary for:
- providing services;
- contractual purposes;
- legal compliance;
- accounting;
- tax;
- fraud prevention;
- dispute resolution;
- security;
- regulatory obligations; and
- legitimate business purposes.
Different categories of information may be retained for different periods.
14. YOUR PRIVACY RIGHTS
Depending on your jurisdiction, you may have rights including:
- right to access;
- right to correction;
- right to deletion;
- right to restriction;
- right to object;
- right to data portability;
- right to withdraw consent;
- right to complain to a data-protection authority; and
- other rights granted by applicable law.
Some rights may be subject to legal limitations.
15. REQUESTING ACCESS OR CORRECTION
You may contact us to request access to or correction of personal information.
We may require reasonable verification of your identity before processing certain requests.
16. CHILDREN
Finvora services are not intended for persons below the minimum legal age required to use the relevant service.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information improperly, contact us.
17. MARKETING COMMUNICATIONS
Where permitted, we may send:
- product announcements;
- newsletters;
- educational materials;
- promotional offers;
- account updates;
- service information; and
- other communications.
You may unsubscribe from promotional communications using the available unsubscribe mechanism.
Transactional and security-related communications may continue where necessary.
18. AFFILIATE TRACKING
If you access Finvora through an affiliate link, we may record:
- referral source;
- affiliate ID;
- registration;
- purchase;
- commission attribution; and
- related activity.
This allows us to administer our affiliate program.
19. ANALYTICS
We may use analytics technologies to understand:
- website traffic;
- user behavior;
- page performance;
- conversion rates;
- technical issues;
- campaign effectiveness; and
- service usage.
Where third-party analytics services are used, their own privacy policies may apply.
20. AUTOMATED DECISION-MAKING
Finvora may use automated systems for:
- fraud detection;
- account-security monitoring;
- trading-rule monitoring;
- risk assessment;
- abnormal-behavior detection;
- account verification;
- payment screening; and
- service optimization.
Where applicable law provides rights concerning solely automated decisions that produce significant effects, you may have additional rights.
21. TRADING DATA
Trading information may be processed for:
- account administration;
- rule enforcement;
- performance analytics;
- risk management;
- fraud prevention;
- copy-trading functionality;
- customer support;
- research;
- operational purposes; and
- compliance.
We will not publicly disclose identifiable trading information except where authorized, required by law, or necessary to provide an expressly requested service.
22. PUBLIC LEADERBOARDS
Where Finvora operates leaderboards, users may be given privacy options concerning display of information.
Depending on the selected settings, information may include:
- username;
- alias;
- rank;
- account performance;
- percentage return; or
- other performance statistics.
Sensitive account information will not be publicly displayed merely because a user participates in a leaderboard.
23. THIRD-PARTY WEBSITES
Our website may link to third-party websites.
We are not responsible for third-party privacy practices.
You should review their privacy policies before providing personal information.
24. DATA BREACHES
If Finvora becomes aware of a personal-data incident requiring notification under applicable law, we will take appropriate steps to investigate, contain, remediate, and notify relevant parties where legally required.
25. PRIVACY POLICY CHANGES
We may update this Privacy Policy.
Material changes may be communicated through appropriate channels.
The updated version will display a new “Last Updated” date.
26. CONTACT
For privacy requests:
Finvora Capital
Where applicable, you may also contact the relevant data-protection regulator in your jurisdiction.
27. ACKNOWLEDGEMENT
By using Finvora services, you acknowledge that you have read this Privacy Policy and understand how your information may be processed.